Terms of Service

Ownership

  • Your town, event, or organization will retain ownership of all accounts and handles used for social media. This includes "followers" or "friends" that are acquired through the accounts.

  • Your town, event, or organization will retain ownership of social media content, including photography and graphics, which may be used by your town, event, or organization at your discretion.

  • The social media manager (“we”) will write respectfully, professionally, and accurately when interacting with other social media accounts and users and in email with other organizations and residents.

  • It is acceptable to quote or share content of others with credit, but all other content will be original and not knowingly infringe on any copyright, privacy or laws.

Ethics

  • As representatives of your town, event, or organization, we will not portray nor speak of the community negatively.

  • We will write respectfully, professionally, and accurately when interacting with other social media accounts and users and in email with other organizations and residents.

  • We will not share information that is confidential and proprietary to your town, event, or organization.

  • Defamation, discrimination, harassment, and bullying will not be tolerated in the community. Any such comments that violate the code of conduct will be deleted and users will be blocked, if appropriate.

  • Content will not be monetized by the social media manager, unless requested by and benefitting your town, event, or organization.

Content

  • It is acceptable to quote or share content of others with credit, but all other content will be original and not knowingly infringe on any copyright, privacy or laws.

  • Politics will not be used for content, unless informing residents of upcoming elections and locations or other informational needs. There will be no promotion of any political candidates.

  • Religion will not be discussed, unless promoting local events or informing residents about local houses of worship.

  • We will retain digital copies of digital assets to provide to other organizations or your website manager, pending approval from stakeholders.

  • We will seek approval from stakeholders in regards to code of conduct, any future revisions and any surveys created to assess needs and feedback from the online community.

  • Content will remain positive, inclusive and informative.